Accessibility statement for

This accessibility statement applies to

This website is run by Lound Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to document reader software
  • most older Post content is not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call (01777) 816 952
  • write to
    Parish Clerk & Responsible Finance Officer
    Mrs Claire Challener
    Grove Farm
    101 Town Street
    DN22 8RX

We’ll consider your request and get back to you in 10 business days.

If you cannot view the map on our ‘Contact the Clerk’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Clerk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website’s accessibility

Lound Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some PDF documents are not accessible due to their lack of document information, structured content and missing figure labels, so people using a document reader may have difficulty accessing the information. This fails WCAG 2.1 success criteria 2.4.2 (Page Titled), 2.4.6 (Headings and Labels) and 2.4.10 (Section Headings).

We addressed these accessibility issues in all affected and in-scope PDFs by 31 December 2020. However, some older PDF documents, those produced by third parties, and those outside the scope of the accessibility regulations may still contain accessibility issues. When we publish new PDFs, we’ll make sure they meet accessibility standards as far as possible with the tools available to us.

Disproportionate burden


Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix previously published Parish Council Meeting Agendas or Minutes issued prior to 23 September 2018.

Any new PDFs we create and publish will meet accessibility standards as far as possible with the tools available to us.

Third-party Content

We publish informational PDFs provided by various third parties where we feel they add value to our site visitors. These may not be compliant with the accessibility regulations and in turn may cause accessibility issues with document readers. This is not essential content, and is not funded, developed or under our control. The accessibility regulations do not require us to fix these.

Third-party Functionality

We use various third-party plugins on the website to provide functionality. These are not funded, developed or under our control. On occasions these may introduce accessibility issues, such as missing form or link labels which may interfere with screen readers. The accessibility regulations do not require us to fix these.

What we’re doing to improve accessibility

We are retrospectively fixing in-scope content that is currently non-compliant with the accessibility regulations, as detailed above. We are also continually reviewing new website functionality and content to ensure the accessibility regulations are met.

Preparation of this accessibility statement

This statement was prepared on 17th September 2020. It was last reviewed on 2nd January 2021.

This website was last tested on 18th August 2020. The test was carried out by Lound Parish Council.

We used this approach to deciding on a sample of pages to test: Doing a basic accessibility check if you cannot do a detailed one.

You can read the full accessibility evaluation report: Lound Accessibility Evaluation 2020 1.0 (PDF)